Posted 01/05/2017 by Vivek Mehra
January is generally a good time to look back at the year that was and the lessons learned. This year, there are some important notes for large, global enterprises, especially those looking to become more digital.
Although there were some enterprises that reaped early digital rewards, a huge number floundered in the face of overwhelming technology advancements and the march of the startups. From that, I see two main lessons. First, do no harm—keep your operations running as they are until you know what exactly you need to disrupt. Second, disruption is here to stay—come to grips with the fact that you will need to disrupt something in your business to stay relevant. That includes processes, technologies, human capital, and even your business model.