– Janice Mullenix, Chief of Strategic Implementation, Texas Dept. of Transportation (TxDOT)
Learn how NTT DATA and TxDOT were able to reduce operational costs and redirect $11 million annually into transformational initiatives. Watch this 12-minute webinar extract Transforming Your Organization: How to Avoid Obstacles and Reign Successful. The webinar was hosted by e.Republic, Inc. and Government Technology and features TxDOT’s Janice Mullenix, Chief of Strategic Implementation.
In 2013, the Texas Department of Transportation (TxDOT) with an annual budget of $12 billion did what no other comparably sized state agency had done: outsourced IT operations almost entirely to a third-party provider. The goal: make its IT better, stronger, and more prepared for the future.
The contract tightly linked improved efficiency with transformation from day one. Since then, NTT DATA has helped TxDOT improve critical IT services performance levels to virtually 100%, drive down operational costs, and re-direct savings into transformation efforts ranging from bolstering infrastructure security to streamlining and upgrading applications.